Once you receive the e-mail confirmation that your diploma folder is ready, you can submit a request to receive it by registered post.
We use registered post (PostNL or DHL) to get the diploma folder to you. From request to delivery, it takes about 9 working days (Europe) to 12 working days (rest of the world). We send you the track-and-trace details, so that you can follow the progress.
What if my diploma gets lost or damaged?Although rare, your diploma can get damaged or - even worse - get lost. Should this happen, please note that we can only send you certified copies of the diploma and the transcript (list of grades).
There might be easier options: in the DUO diploma register you can quickly and easily check your diploma details and download a digital copy of these. When used in its digital form (not printed!), it has the same status as a certified copy of your diploma. We can also email you a certified copy of the diploma. See 'Graduation Documents" for more options.
Can I still attend the ceremony if I decide to collect my diploma earlier?
Yes. You probably want your diploma earlier because you need to prove someone that you graduated. There might be easier options.
In the DUO diploma register you can quickly and easily check your diploma details and download a digital copy of these. When used in its digital form (not printed!), it has the same status as a certified copy of your diploma. We can also email you a certified copy of the diploma. See 'Graduation Documents" for more options.
How to get your diploma by postWe will always inform you by e-mail when your diploma is ready. Once you have that confirmation, you can request to get it by post.
The procedure to get your diploma consists of two steps:
Step 1 produces the request email.
- Complete this online form. After completion, you will receive a confirmation email, which you need in part 2.
In step 2, you send the request email plus proof of identity.
- Scan your national identity card/passport. Write the objective ("FPN DIPLOMA") + current date on the scan. Cross out your social security number (BSN).
- Create a new message with the subject 'Diploma request' via the AskPsy contact form. You will need your UM (alumni) account to do this. Password reset >>
- Paste the text from the confirmation email, including your responses, into the AskPsy contact form. Attach the scans of your UM-card and identity card/passport to the message.
- Submit your message.
We will confirm the receipt of your request within 5 working days. For you, the 'diploma by post' -service is free of charge.
Questions about the formal procedure
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FPN Marketing & Communication
Wendy Beuken and Caroline van Loo,